el77 Terms and Conditions

1. Definitions and Interpretation

The following words and terms used in these terms and conditions carry specific meanings:

• "Platform" means the el77 website (el77.cam) and all related services.
• "User" or "Member" means any person registered on the platform.
• "Account" means a user's personal registration and associated wallet.
• "Bonus" means any promotional credit or benefit granted by el77.
• "Wager" or "Bet" means placing money at risk in any game or sport.
• "We", "Our" or "el77" means the authority operating this platform.

2. Account Registration and Terms

To create an account on the el77 platform, a user must meet the following conditions:

• Each individual may open only one account. Multiple accounts under the same person's name are prohibited.
• All information provided at the time of registration must be true, accurate and up to date.
• el77 reserves the right to close the account and forfeit deposited funds if false or misleading information is provided.
• Accounts are non-transferable. Access to the account may not be granted to any other person.
• After registration is complete, the user may be required to complete a verification process.

3. Age Verification and Eligibility

el77 is a responsible platform. Only individuals aged 21 (twenty-one) years or older are eligible to use this platform.

• An underage person's account will be closed immediately and all funds will be held.
• A copy of a national identity card or passport may be requested as proof of age.
• Some users may be ineligible to use the platform's services due to their specific geographic location or legal restrictions.
• el77 reserves the right to verify any user's eligibility at any time.

4. Account Security and Password

The user is solely responsible for the security of their account. Please follow the guidelines below for safe use:

• Use a strong and unique password that has not been used on any other site.
• Never share your login details with anyone.
• If you log in from a public or shared device, log out at the end of the session.
• If you notice unauthorized access or unusual activity, contact us immediately at [email protected].
• el77 will not be liable for any loss resulting from unauthorized access to your account, unless it is caused by a fault in our system.

5. Deposit and Withdrawal Policy

The following rules apply to financial transactions on the el77 platform:

• Accepted payment methods: Deposits and withdrawals can be made via bKash, Nagad and Rocket.
• Minimum deposit: A minimum of ৳500 must be deposited for each method.
• Minimum withdrawal: Each withdrawal must be a minimum of ৳500.
• Withdrawal time: Processing is generally completed within 15 minutes to 2 hours.
• KYC verification may need to be completed before requesting a withdrawal.
• Deposited funds may only be withdrawn using the same method as the original deposit.
• el77 reserves the right to place withdrawals on hold for review of any suspicious transactions.
• If money laundering or fraud is suspected, the relevant transaction will be cancelled and the account will be closed.

6. Bonus and Promotion Terms

el77 offers bonuses and promotional offers to users from time to time:

• Welcome Bonus: 100% bonus on the first deposit up to ৳5,000. A 20x wagering requirement applies to this bonus.
• Bonus funds cannot be withdrawn without meeting the wagering requirements.
• Multiple bonuses cannot be active at the same time unless explicitly stated.
• el77 reserves the right to change, limit or cancel any bonus offer at any time.
• If evidence of bonus system abuse is found, the bonus may be cancelled and the account closed.
• Each promotion has a specific validity period, and once it expires the bonus will be cancelled automatically.

7. Betting Rules

The following general rules apply to placing bets on el77:

• Once confirmed, a bet cannot be cancelled or changed.
• If a game is left incomplete due to a technical fault, disconnection or any other reason, el77 will resolve it at its own discretion.
• Any incorrect result caused by a software error will be considered void.
• Each game and sports betting section has its own specific rules, which will be displayed upon entering that section.
• Using automated software or bots to place bets is strictly prohibited.
• Attempting to create artificial results by placing opposing bets on the same event will be treated as fraud.

8. Prohibited Activities and Conduct

The following activities are strictly prohibited on the el77 platform:

• Any form of fraud, manipulation or attempts to harm other players.
• Attempting to hack the system or gain unauthorized access.
• Money laundering or depositing funds from illegal sources onto the platform.
• Using multiple accounts to take advantage of bonuses.
• Collecting or misusing other users' personal information.
• Spreading false information with the intent to damage the platform's reputation.
• Conducting transactions using a third party's payment account.

Involvement in any of the above activities will result in immediate account closure and forfeiture of all funds.

9. Limitation of Liability

The el77 platform is committed to ensuring the highest standards of security and reliability in its services, however our liability is limited in the following areas:

• el77 is not liable for losses caused by internet disconnection, power outages or device failure.
• el77 accepts limited liability for issues caused by faults in third-party software or payment gateways.
• el77 is not liable for any financial loss caused by the user's own negligence.
• el77 reserves the right to temporarily suspend services at any time at its discretion.
• el77 will not be liable if services are changed or discontinued due to government laws, regulations or instructions from a regulatory authority.

10. Account Closure and Suspension

el77 may close or suspend an account in the following circumstances:

• If any provision of these terms and conditions is violated.
• If there is no activity on the account for an extended period (generally 6 months).
• If the user requests it themselves.
• If fraud or illegal activity is suspected.

Users may also request closure of their own account at any time. In such cases, any withdrawable balance will be returned in accordance with the policy.

11. Responsible Gaming Policy

el77 is deeply committed to responsible gambling. We believe that gaming should be purely for entertainment and not as a solution to financial problems.

• Never bet beyond your means.
• Avoid placing more bets to try to recover losses.
• Users may activate a temporary break or permanent self-exclusion themselves if they wish.
• el77 provides the option to set deposit limits, which can be arranged by contacting us for assistance.
• If signs of problem gambling appear, please seek help on the Responsible Gaming page.

12. Privacy and Data Protection

el77 gives the highest priority to protecting users' personal information. Our complete Privacy Policy is published separately.

• All data is protected by SSL encryption.
• Personal information is never sold to third parties.
• Information may be provided to authorities in cases of legal obligation.
• Users may request to review, correct or delete their information.

13. Dispute Resolution Process

If you have a dispute or complaint, please follow the steps below:

1. Step 1: Contact our 24/7 support team directly via live chat.
2. Step Two: If the issue is not resolved via live chat, send a detailed written complaint to [email protected].
3. Step Three: el77 will review the complaint and provide an effective resolution.

In all disputes, el77's decision will be considered final unless otherwise determined through a legal process. An initial response will be provided within 3 business days of submitting a complaint.

14. Rule Changes and Amendments

el77 reserves the right to change, amend, or update these terms and conditions at any time.

• Users will be notified of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• Amended terms and conditions will take effect from the date of publication.
• The latest version will always be published on this page.

We encourage users to review this page regularly.

15. Contact and Support

If you have any questions, comments, or concerns about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.

Our support team is always ready to assist you. Play responsibly and enjoy with el77.